FAQ

If you don't see an answer I'm only an email away and happy to help!

Is this the same as the Etsy shop with similar designs?

Yes!! It is the same shop with many of the same designs! I am trying to offer my items independently of Etsy but you can still make purchases there too and see my reviews for references to the quality of my work and the satisfaction of my customers! https://www.etsy.com/shop/pandorasclosetbyaj
Do you offer coupon codes or discounts?

I occasionally offer coupon codes! Watch for them on my instagram page https://www.instagram.com/pandorasclosetdesigns/
Do you do wholesale?

Not really, my apologies. If you wish to order at a wholesale level I can offer a very small discount, but I literally make everything completely by hand down to sewing by hand, so I cannot do it for much less than I normally would charge.
Do you take custom orders / commissions?

Yes! I love creating custom orders! I can work with your descriptions to make something completely unique or fully customize an existing design to better fit what you're looking for.
Can you make something for me that looks just like this other design but do it cheaper?

No and no. I am sorry but I do not copy other creators designs. Certainly I am open to images for inspiration for custom costumes, but they will never be "cheaper" as custom work is always more difficult and therefore more costly and I will absolutely not make a direct copy of another artist's work.
I am a model/photographer/stylist/performer etc, do you loan or trade designs in exchange for photos and/or social media promotion?

Yes, I am open to this on a very limited basis for photographers and stylists with a certain style of shooting that fits my preferred aesthetic, and to models or performers with a very large following. My regular photographer lives in Tampa and if you are a model and want to do a trade shoot in a piece it may be feasible if you visit the Tampa area, please reach out if this is something you are interested in and we can discuss arranging it.
I know it says the turnaround times are 4-6 weeks for many items but I need this piece for two days time can I have it for then please?

I'm very sorry, but no, due to the fact that all my designs are very carefully hand made it takes me considerable time to make each of them and I cannot just stop work on all other orders and do only yours. I may be able to make it faster if I am not overly busy, but not in a couple days, likely still a couple weeks. Please email FIRST to make sure I can accommodate any sort of rush.
Where do you ship?

Currently (as of spring 2023) I am only shipping to the US due to extreme delays and unreliability with shipping overseas since the global pandemic began and continuing through this time. I am hoping to open international shipping again in mid to late 2023 or 2024.
How much is shipping?

Shipping ranges from about $6 for very small, inexpensive items to about $25 for very large or bulky items. I do offer discounts when you order over a certain amount and sometimes have free shipping specials!
What shipping method do you use?

I ship either USPS or Fedex depending on the item, generally the 2-4 day shipping options but I do use USPS first class as well for smaller items to keep the shipping price low, which is usually 3-6 days.
Is your packaging discreet?

Yes, I ship in blank packages or the branded packagesfrom the shipping companies (USPS or Fedex).